Scanner scratches disk, HELP

[skinnydude29]

Hey guys, my scanner in my 360 is making a circular scratch around my disk, and i get the disk is unreadable thing. Is there anyway to fix that? Its pissing me off it scratched my mw2 disk.. 10 days after i got it. Please help me with this one, and also, will it do it to any other disks or what?

[Glupus]

The xbow360 cant be moved while it runns, then you get scratches. I dont know why yours would do it but....

[DaZ]

Hey guys, my scanner in my 360 is making a circular scratch around my disk, and i get the disk is unreadable thing. Is there anyway to fix that? Its pissing me off it scratched my mw2 disk.. 10 days after i got it. Please help me with this one, and also, will it do it to any other disks or what?

Hi skinnydude29,

So far the Xbox 360 has had its fair share of hardware problems, both large and small, and while Microsoft has dealt with most of these challenges by extending warranties and offering up free fixes, it usually takes its own sweet time to come around, which seems to be the case here. After completely ignoring a minor public outcry over what appeared to be a problem with a decent number of the 360s produced in December 2006 -- where a missing part in the drive caused the Xbox to scratch the disc it was reading -- Microsoft is finally confessing that there might actually be a problem and promising to look into it. This statement comes after Dutch TV show "Kassa" gave the movement some PR and ran its own tests on the 360, proving it to be the scratching culprit. Microsoft's still pretty wishy-washy about the whole thing: "We are not able to respond in detail on the results. It is possible that scratches on discs originate from frequent use. However, we have no indication that the results of the tests from Kassa are a large scale problem." But at least now Microsoft is willing to hear out customer complaints on the matter, and recommends that affected users contact support to deal with the issue. We're not quite sure what kind of pyrotechnics it'll take for Microsoft to actually run its own tests on these things, but at least things are moving in the right direction.

This how your disk look after getting scratched, right.

So i say get your Xbox 360 serviced and checked throughly before it's too late.

Regards,
DAZ

[Glupus]

That shouldnt be nesserary, I got a problem with my 360 aswell. Check out the surface where the xbow stands. it have to be Horizontal! 110% atleast. Also if it is horizontal, try to check if there is any movements on taht floor spot when people walk around.
Belive me I have ruined games for around 300€ with a 14 days old xbox D:

I repeat something very important: Do NOT move the xbow while the power is on! That kills your disks -.-



BTw: DaZ, people dont need a copy and paste history lesson when they ask for help. They need a solution.


One question: DO you have the xbow standing or laying flat?

[skinnydude29]

Daz no it only has a semi-circle around it. I cought that before it made a full one.

@Glupus its horrizontal. Also, i moved my xbox 2 times with a disk in it (the scratched disk now) BUT it was not on. The power was totally off. Is there anyway to test if it going to keep happing... i don't want to test it with another one of my games.

Also, do you think gamestop will still take it back, i have 20 days to return it. It has a semi-circle and is playable until 10 seconds into game :/.

[Tracky]

Daz no it only has a semi-circle around it. I cought that before it made a full one.

@Glupus its horrizontal. Also, i moved my xbox 2 times with a disk in it (the scratched disk now) BUT it was not on. The power was totally off. Is there anyway to test if it going to keep happing... i don't want to test it with another one of my games.

Also, do you think gamestop will still take it back, i have 20 days to return it. It has a semi-circle and is playable until 10 seconds into game :/.

Perhaps you can put in another cd ?
Something like an empty CD where you can burn things on ? They are cheap and easy to get
I don't know anything about Xbox. So sorry if I'm wrong

[skinnydude29]

XD nice tracky. Yeh im trying a different cd now... but
A. will the disk still spin if its not playing?
B. I don't know if it ill act the same way as an xbox disk -.-

[XplittR]

Skinnydude, take an empty CD and burn some music on to it. Then insert it into your Xbox, while it is flat (but not on the edge like this one) ^^

The report back to us asap

[skinnydude29]

I put one of my sisters old Cds in for an hour today . Nothing happened to it... im going to go to the store and see if gamestop with replace my disk.